Additional services and ancillary costs
Depending on the number of persons and consumption,
the following costs must be taken into account.
Things to know,
to make your holiday perfect.
Parking in summer
You can drive right up to the front door to unload and park directly at the house. An e-charging station is also available here for a small daily fee.
Parking in winter
We ask you to park on the opposite side of the lake, where we will pick you and your luggage up. Please note that there has been a night parking ban on the Styrian side of the Turracher Höhe since 2024.
Pets
Please keep your pets on a lead in the house and on the grounds. Dog faeces must be removed in accordance with local laws.
Bread service
You have the option of receiving fresh rolls and baked goods from our bakery every day. Please let us know your order by 3.00 pm the day before.
Deposit
To fix your reservation we ask for an advance payment of 250,00 € per flat. We will contact you in good time and send you the bank details.
On the day of arrival
The booked flat is available from 3.00 pm. Should you arrive after 6.00 pm, please inform us in advance.
On the day of departure
We ask you to vacate the flat by 10.00 am at the latest, as we need the time to clean the flat for the next guests. Please do not forget to arrange your luggage transport with us in winter.
Invoice
You can pay your bill from 6.00 am on the day of departure, or the evening before. We prefer cash payments, but also accept all major cards and wallets.
Shopping facilities
The nearest small supermarket is in the valley on the Carinthian side, 10 minutes away. One village further on there is a medium-sized Billa market which is also open at weekends and on public holidays.
Holiday cancellation
We recommend that you take out travel cancellation insurance with Europäische. Our cancellation conditions can be found in the general terms and conditions.
Waste separation
We ask you to support us with waste separation. You will find all types of bins in our newly designed bin room. All rubbish must be removed from the flat on the day of departure at the latest.
Ski equipment
In the entrance area of the house you will find a ski room with plenty of space for your equipment and a ski rack. As the room is heated, we ask you to keep the door closed.
Bathing
Lake Turrach invites you to swim in summer. Our own jetty and pedal boat are freely available to our guests.
Bicycles
The Turracher Höhe is a paradise for mountain bikers in summer. So that your bikes are protected, you can store them safely in the entrance area of the house or in our garden shed.