Additional services & costs

all prices in Euro
Electricity per kW 0,31
Lodging tax and tourism fee per adult from 15 years per day 2,50
Internet access Wi-Fi inklusive
Dog cleaning fee per pet per day 7,00
Bedtime use per day and person, including children 4,00
Heating (pellets central heating) and hot water inklusive
Bed linen with shower and towels per set – or bring your own bed linen and towels. 10,00

 

Please note that we wish cash payments and prefer.
For card payments we charge you the additional bank charges
(Credit cards 2,5%, EC & Maestro 1% of the total bill).
No checks!

 

Parking spot

In the summer in front of the house. In winter, you can park on the eastern side of Lake Turracher. We are happy to help you with luggage transport with our Argo.

Pets

Please keep your pets in the house and on the café area on a leash. Dog feces must be removed according to the generally valid laws. Prices on request.

Deposit

For fixed bookings we ask for an advance payment of € 250,00 per apartment.

Bread service

You have the opportunity to receive daily fresh rolls, bread and pastries from our regional bakery. Please let us know your order the day before until 4pm.

On arrival day

you can access your apartment from 3pm on. If you arrive after 6pm, we kindly ask you to let us know in advance how late you will be, otherwise no one will be there to meet you or hand over the keys.

On departure

We kindly ask you to leace the apartment untill 10am, as we need the time to clean the apartment for our next guests. If you would like to leave already before 7am, please let us know the day before.

Shopping

Since there is no real supermarket on the Turracherhöhe, we are happy to provide you with food and other things, if it goes out with our errands. Otherwise, the fresh service of the bakery Schieder supplies us with rolls and bread, milk, yoghurt, butter, fresh organic eggs. Normal shop prices will be charged without delivery costs.

Cancellations

The official cancellation conditions of the Austrian hotel law apply. Jurisdiction is binding for both parties, the district court in the district of Leoben/Styria. We recommend the conclusion of a travel cancellation insurance! You will automatically receive documents from us if you have booked in advance or directly with the Europäische Reiseversicherung